Refund and Exchange Policy

Refund and exchange transactions for purchases made through 4AKC are evaluated under the following conditions.

Products sent for return or exchange must be unused, undamaged, not altered, in a condition suitable for resale, and sent with their original tags. Return or exchange transactions are not accepted for products that do not meet the specified conditions.

The shipping fee for return and exchange processes is 300 TL. Shipping costs that may arise from user-initiated actions are borne by the customer.

There are no returns or exchanges for products in the Outlet category. Users are deemed to have accepted this condition when placing orders for Outlet products.

Refund and exchange services are not offered for international orders. Taxes, customs, and carrier processes that may arise from international shipments are the responsibility of the buyer.

Products received by us undergo a quality control process, and eligible requests are processed after approval. Return and exchange requests may be rejected in cases of hygiene, usage, or product deformation.

4AKC reserves the right to make changes to the refund and exchange policy when deemed necessary.